![]() Click the "Apply" button in low right corner and try HyperSnap screen capture with sound enabled again to see if this fixes the long delay problem.If you see the "Digital Output" device now, right-click it and choose "Disable". If you don't see a "Digital Output" device, right-click the list and choose the option "Show Disconnected Devices". Review the list of devices listed there.Right-click the loudspeaker icon in the system tray (the volume control icon), and select "Playback Devices" from the menu that appears.Here is again what you can do in your sound settings on Windows 7 - and please note that it is not "turning off an OS feature", but simply "disabling a faulty system component": ![]() I have no means of knowing if any given system has a buggy sound driver. I don't know what I could fix in my code to work around a bug in some sound card driver code? My code is very simple, it says "Play this WAV sound" and the system should play it, or return instantly if it's unable to play. I also have "Replace image in the current window with the new capture" set and no auto-save. Mark new captures as "modified" (to prompt for saving) X Clear transparency for Window Captures under Vista X Restore this window to front after a captureĮnter full screen presentation mode after a captureĭo automatic paste, print or save ONLY if a new capture X Hide this window before capturing screen I will see if I can reproduce the problem tomorrow and then fix it by deleting my drive mappings.įor reference, though, here is Capture Settings, Capture (thank you TextSnap!)ĭelay time before the capture: 500 millisecondsĪuto-scroll refresh time: 20 millisecondsĭefault background color for captures: Transparent At work, I can't reach my home network drives and those were mapped. Now, after suspending the laptop at work and resuming it at home, I can't reproduce it any more! I'm starting to think that this has something to do with stale network drives, even though I don't have auto-save turned on. I tried to turn off as many things as I could earlier, but was still having the problem. Again my sincere thanks to Glenn for his help in figuring out a solution to this problem, as the problem did not occur on any of my computers, so I was unable to debug it myself. ![]() ![]() Here is how you can do this on Windows 7: ![]() Glenn found out that when he disabled "Realtek Digital Output" sound playback device, all works normally in HyperSnap 6, including the capture sound playback without delays. The driver is probably waiting until some pre-set timeout elapses when it does not receive any response from digital speakers. It seems to be a buggy Realtek sound card driver, trying to send the sound to "Realtek Digital Output", when nothing is connected there. Glenn - one of our long time users - did some poking on his system and found the reason. Then try a screen capture again - it should now work without any delays. One way to deal with this is simply to disable the sound - under "Capture" menu, "Capture Settings", on "Capture" tab, remove the check mark next to "Play Sound" option and click OK. The issue is related to the "camera shutter" sound that HyperSnap makes by default upon screen capture. This seems to happen mostly on Windows 7 systems, maybe on Vista too. The delay may last from 30 to 60 seconds, sometimes even longer. Long delay after capture before image shows upįor some time now (maybe several months) I hear from some users of HyperSnap 6 that they experience a long delay after a screen capture, before the newly captured image shows up. ![]()
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